FAQs

Can I purchase Iconic Ninety in stores?
Currently, Iconic Ninety is available online only. Make sure to follow our
social media outlets for all updates and news.

Are Iconic Ninety lashes reusable?
Yes they certainly are! But the longevity of your lashes is dependent on how you treat them! Read general tips on how to take care of your lashes on our homepage and enjoy them as long as possible. We guarantee that your lashes are reusable for more than 20x. Amazing, right?

Shipping process for Iconic Ninety?
Please allow 1-3 business days for order processing and 2-5 business days for delivery.
Weekends are not included.

Can I cancel my order?
Unfortunately, if you have already received a tracking number via email
your order cannot be canceled. Please contact our customer service via
e-mail to cancel before your order ships or to make changes on your
order.

My package says delivered but I did not receive it?
Please make sure to contact your local post office for status information regarding delivered packages. Iconic Ninety is not responsible for packages once they are out of our hand and the carrier has received it. Please make sure to track your packages and that you are available during delivery hours.

For additional questions, please visit our contact page.